Support Desk

Resolve support tickets, without letting AI touch the money.

AI agents resolve routine support tickets end to end, including refunds. AI proposes, code decides: no model output can move money unless the Policy Guard allows it, and anything over $100 waits for a person.

Plain code approves every refund$100+ waits for a personEvery action audited

✓ Your results

Inbox · 11 sample tickets

    Write your own ticket

    Approval queue · refunds over the limit wait for a person

      Order book · sample data; today is 2026-10-07

      OrderCustomerItemTotalRefundedStatusDelivered

      Audit log · every action attempted, executed, refused, queued or approved

      #TicketEventActionResult

      Evals · the project's test cases, run here against the release gates

      Runs on the example engine, so it checks the guardrails and the test harness, not how good a live model is. The same cases run in Python with python evals/run_evals.py.

      CaseResultOutcomeWhat failed